Terms & Conditions
WELCOME TO EASY STORAGE
Health, safety & security practices
Easy Storage is committed to a policy which ensures your health, safety and security of your goods. Please carefully read and observe the following for your information:
For Your Information
- MINIMUM STAY: Our minimum term of rental is one month and fees are paid monthly in advance when moving in and pro-rated when you move out.
- PAYMENT: Our preferred method of payment is by direct debit or credit card authorisation. We also accept other payment methods such as Automatic Payments, cash and by eftpos on site.
- FAILURE TO PAY: A 10% per day late fee will be applied after 7 days of the due date for overdue rent. Easy Storage has the right to refuse access if all fees are not paid promptly or the contents of your storage unit may be sold by auction, to recover any amounts owing on your account.
- WE REQUIRE two weeks’ notice prior of you vacating your storage unit. Refunds will be paid into your bank account by direct credit. Please provide your bank account number when you vacate.
- MONTHLY INVOICES: Are not typically issued unless specifically requested.
- PROHIBITED GOODS: You MUST NOT store hazardous, dangerous, perishable, explosive, combustible liquids or gases, flammable, or illegal goods in a storage unit.
- INSURANCE: Your goods are not automatically covered by insurance while in storage. Insurance is recommended. Please talk to us about how we can help you organise insurance for your goods, if required.
- PLEASE ADVISE us should you change your address or other contact details.
- SECURITY: The site is securely fenced adequate lighting. Please refrain from wandering from your unit. The facility is monitored by CCTV.
- SPEED LIMIT IS 10 KPH Please do not exceed this speed limit and drive with care and please park vehicles in the allocated spaces.
- SMOKING: Smoking is strictly prohibited in the storage centre, including buildings and grounds.
- NO DOGS or any other animals allowed onsite.
- CHILDREN must be supervised and accompanied by an adult at all times.
- WARNING the perimeter fence is electrified, please do not touch.
- THE USE OF POWER OUTLETS & FIRE HOSES onsite is strictly forbidden.
- RUBBISH LEFT ONSITE OR DAMAGE to the facility or storage unit will be charged to your account or taken from any refund owing.
- LIFTING HEAVY OBJECTS: If lifting heavy objects, observe correct lifting posture, avoid bending your back and do not lift objects that are too heavy. If assistance is required, report to the office. Trolleys are provided to assist you.
- FIRE: Ensure all fire exits and escape paths are kept clear at all times. Keep a clear pathway through the passageways when accessing your unit.
- If you hear a siren sound, immediately evacuate the building via the nearest marked exit and report to the assembly area by the exit gate.
- GATES: Keep clear of the moving gates at all times.
- PEST CONTROL: WARNING poisons are used to control pests. DO NOT touch baits or bait stations.